Support

Embergem

Contact

Email support@asylummke.com. Please tell us your phone model and what happened, and we will get back to you.

How to play

Drag a gem block onto the board and let go. Fill a whole row or column to claim its gems. Clearing several lines at once, or clearing on consecutive turns, scores a combo. In Chambers, claim the gems each chamber asks for. In Endless, the run ends when none of your pieces fit.

Embers and boosts

You earn embers from chambers, Endless runs, the daily gift and optional reward ads. Spend them on Undo, the Claw (shatters a 3×3 square) or Fresh pieces.

The Daily Chamber

A new puzzle appears every day at midnight, your local time. Tap the glowing prompt on the main screen, or open Modes and choose Daily.

Remove Ads

A one-time purchase that turns off ads and gives you 3 free ember refills every day. There is no subscription.

Restoring your purchase

Open Settings and tap Restore purchase. Use the same Apple ID you bought it with.

Refunds

Purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.

Ad privacy

Where the law requires it, Settings shows a Privacy choices button that reopens the ad consent form.

Sound and haptics

Open Settings to turn sound or haptics on and off.